We do not accept payments at our office location. Payments can be paid by Bill Pay Online, by the US Postal Service or through Payroll deduction.
Your first payment is due 30 days after your bankruptcy petition was filed. Your plan payment is due each month by the due date. You will need to allow at least 14 days for payments that are mailed by the US Postal Service to be posted to your account.
Failure to pay your plan payments on time each month may result in the dismissal of your case.
Payment Options
ONLINE BILL PAY
Our electronic bill payment system allows you to make payments directly to the Trustee from your bank account at no cost to you. All you need to get started is your Case Number and mailing Zip Code.
Click the button below to be redirected to our electronic bill pay website.
Bill Pay Frequently Asked Questions
By creating an account in our bill pay system, you will be able to setup automatic monthly payments and make timely and efficient payments. To guide you through the process of creating an account, please watch the following video.
Making payments in our bill pay system is a simple process. To guide you through the process of making your payments, please watch the following video.
Yes, you have the ability to setup automatic monthly payments when you create an account. To guide you through the process of setting up automatic payments, please watch the following video.
Yes, you can cancel your automatic payments at any time. To guide you through the process of canceling your automatic payments, please watch the following video.
If you can't remember your log in ID or password, you are able to retrieve your ID and reset your password. To guide you through the process of retrieving your log in ID or resetting your password, please watch the following video.
PAYMENTS BY MAIL
Payments by mail must be made by personal check, certified check, or money order. They cannot be made by cash or credit card. Payments by mail typically take up to ten business days to post to your account but may take longer depending on the postal service delivery. Checks should be made out to Pamela Simmons-Beasley, Chapter 13 Trustee, and mailed to:
Pamela Simmons-Beasley, Chapter 13 Trustee
P.O. Box 63339
Charlotte, NC 28263-3339
PAYROLL DEDUCTION
Your employer can deduct your chapter 13 payment from your paycheck and mail it directly to the Trustee. This is an easy way for you to stay current with your payments. If you would like to enroll in payroll deduction, please contact your attorney for a wage order authorization form.
Payment Monitoring
You can monitor your payments by registering at the National Data Center (NDC.org) or by logging into 13Software. The NDC is a free service that will send you notifications when your payments are received by the Trustee and enables the Trustee to send you emails.
You can register with the NDC by going to the NDC website. To register, you will need the last four digits of your social security number, case number and email address.
Payments can be monitored using 13Network. Debtors may login using their seven-digit case number (without dashes or letters) as the User ID and the last four digits of their social security number as their password. All other parties must request a login.
Your Chapter 13 Trustee is required to send an Annual Report to you and your attorney each year. The report lists all plan payments received by the trustee over the last year, a list of your creditors including claim amounts, principal paid, and balance owed. Should you have any questions, you may contact your attorney or email us at [email protected].